Policy

Ocean Village Club

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POLICY

PLEASE NOTE: MONTHLY RATES ARE NOT APPLICABLE IN THE MONTH OF JULY! There is an additional $100 premium for Easter, July 4th, Thanksgiving and Christmas. Please call for information on additional properties for both long and short term rentals. Rates do not reflect cleaning fees or taxes. Both rent and cleaning fees are subject to a sales tax. There is a $75.00 additional charge (non-refundable) when accompanied by a pet for properties that allow pets. Security/damage deposit required. Written cancellation notice is required in order to have deposit returned*. RATES SUBJECT TO CHANGE WITHOUT NOTICE.

OFFICE POLICY PROHIBITS ANY PERSONS UNDER THE AGE OF 25 TO LEASE A PROPERTY AND SAID PERSON IS REQUIRED TO OCCUPY THE PROPERTY THE ENTIRE DURATION OF THE ABOVE STATED TENANCY.

*Please see our Cancellation Policies below.

DEPOSIT POLICY
A reservation/security deposit is required. The deposit may be made via Visa or MasterCard or by sending Five Star a personal check for the amount required. If you submit a check, it will be held in a non-interest bearing account at Bank of America in St. Augustine, Florida. Upon your arrival the reservation deposit becomes a security deposit and is held until after checkout at which time the unit is inspected. The deposit will be refunded within 14 days of your departure as long as there is no damage or anything missing from the unit.

CANCELLATION POLICY
Security/Damage Deposit required. In order to have deposit returned, written cancellation must be received thirty (30) days prior to check-in date for all properties rented for less than one month and sixty (60) day written cancellation notice for all properties rented for one month or more. There is a $20.00 processing charge for all cancellations and for all change of reservation dates.

PAYMENT ON ARRIVAL DATE
Upon arrival, you must pay your rental fees with either cash, money order, or travelers checks. Personal checks and credit cards are not accepted for rental fees. All late arrivals (after 5:00pm) will be charged a $20 late arrival fee.

*Please see our Cancellation Policies below.

PAYMENT ON ARRIVAL DATE Upon arrival, you must pay your rental fees with either cash, money order, or travelers checks. Personal checks and credit cards are not accepted for rental fees. All late arrivals (after 5:00pm) will be charged a $20 late arrival fee.

PAYMENT ON ARRIVAL DATE
Upon arrival, you must pay your rental fees with either cash, money order, or travelers checks. Personal checks and credit cards are not accepted for rental fees. All late arrivals (after 5:00pm) will be charged a $20 late arrival fee.